UK Delivery Options
We currently offers 3 Delivery Options:
Free UK Delivery over £30
UK Standard Delivery (2-4 working days)- £2.95
We will aim to dispatch your products within 24 hours of placing your order
Standard Delivery: Deliveries will be made within 24 hours after placing your order.
We run a Monday to Saturday service, delivering between the hours of 7:30am - 9pm. Please note that we do not deliver on Sundays or on a Bank Holiday.
Please refer to our Delivery page for further details including costs.
The cost of delivery will be as stated on the website at the time of order. We ship all UK orders via Royal Mail and operate a Monday to Saturday 7:30am - 9pm service for both our Standard and Premium services.
A specific time slot cannot be specified with any of our Delivery Options.
Please note that during our seasonal sales and periods of promotional activity along with circumstances beyond our control such as adverse weather, processing may take longer and certain services may be removed.
Our standard Refunds and exchange policy applies.
1.0 Tell me more about Standard Delivery within the UK
Our standard delivery is £2.95.
Free UK Delivery over £30
Expect to receive your delivery within 2-4 working days (excluding Sundays) after placing your order.
Your order will arrive any time between 7.30am and 6pm and a signature is required on receipt.
Deliveries are not made on Sundays or Bank Holidays, so expect to receive your order on the next working day.
2.0 Which courier do you use ?
We use Royal Mail for all of our UK and WORLDWIDE deliveries. When your order leaves our Distribution Centre, we’ll email you with a tracking number and you can follow your items through the Royal Mail website.
3.0 Tell me more about shipping to Europe?
Our standard delivery cost £9.95 to a Europe.
Expect to receive your delivery within 7 to 10 working days (excluding weekends) after placing your order.
Your order will arrive any time between 9am and 5pm and a signature is required on receipt.
Deliveries are not made on weekends or bank holidays, so expect to receive your order on the next working day.
4.0 Tell me more about shipping Worldwide?
Our Worldwide shipping costs £12.95
We use Royal Mail for all of our International deliveries. When your order leaves our Distribution Centre, we’ll email you with a tracking number and you can follow your items through the Royal Mail website.
Expect to receive your order within 9 to 12 working days. Remember, working days do not include weekends or bank holidays.
5.0 Customs and Duties…Help!
If you’re receiving your order outside of the EU you’ll be responsible for any import duties, clearance fees, brokerage fees or any other additional charges.
Fringoo operates on a DELIVERED DUTY UNPAID basis. This means that any of the above fees outstanding have to be paid on delivery of your order. Unfortunately, this price is set by ROYAL MAIL. To avoid any unwanted surprises we recommend that you contact your local customs authority; they’ll give you any information that you may need.
Please remember, you’ll be responsible for providing any information required by customs to ensure that your goods are cleared.
6.0 What happens if I’m not in when my order arrives?
We need a signature on receipt of your parcel. If you are not available, we will leave you a card telling you how to rearrange your delivery or where you can pick up your items.